WHICH METHODS OF PAYMENT DO YOU ACCEPT?
You have to be 18 or older to make a purchase from SootSTHLM, online.
We accept payments by VISA, VISA Electron, MasterCard, Maestro via PayPal.
Depending on your bank, please note that a debit/credit card fee might be included in the final price.
VAT is included in the prices in our webshop but might be deducted depending on from what country purchase is made.
HOW DO YOU HANDLE MY PERSONAL INFORMATION?
At SootSTHLM we value you as a customer and would never sell or share your personal information with other companies.
The only information we collect and store is the one you willingly submit to sign up to our newsletter or information such as name and adress when making a purchase.
We do not have access or store information such as bank or credit card info.
WHAT IS YOUR RETURN POLICY?
Simplicity is key.
We accept returns 30 days from the day of purchase.
Goods have to be unused and in re-sellable condition.
Email us at
DELIVERY TIME & SHIPPING COST
All orders are charged a flat rate shipping and handling fee.
Orders are shipped twice a week from our office in Stockholm, delivery time might vary depending on country where order is being sent.
If you have a quality claim, please contact us at
Describe shortly the reason for your claim and mark the email "Quality claim"
A product broken from daily wear is not eligible as a quality claim.
SootSTHLM has the right to make changes to prices and collection without notification.
We try to portray our products as realistic as possible, but please note that variations may occur due to picture and browser quality.